Pest control questions from Lancaster homeowners
Short answers to the questions that come up most often on the phone and at the door, grouped by what a household is trying to decide.
- Phones answered 24/7
- Ants, roaches, rodents and termites
- Price confirmed on site first
Get a fast quote
Fastest: call (855) 974-4733. Or send this and we call you back.
Calling and timing
Are you open at night?
The line is answered 24/7. A technician is sent as soon as one is free, and the caller is told what to do while waiting.
How long before a technician arrives?
No arrival time is promised over the phone, because an honest one cannot be given until the schedule is clear. The caller is told the position in the queue.
Which calls go first?
Anyone at risk from a nest near a door, a bite or sting that causes a reaction, or a food area with a rodent sign goes to the front of the queue.
Termites and swarms
When do termites swarm around Lancaster?
Ohio State University Extension says the Eastern subterranean termite swarms in spring and early summer. It does not give dates for Lancaster, so none are offered here.
Are the winged insects I saw termites?
They may be. Termite swarmers are often mistaken for winged ants, so keep a sample and the place where they were found, and call for a check before any treatment is chosen.
Do I need a professional for a termite treatment?
Ohio State Extension says termite treatment typically needs a professional pest-management firm. The household is given the options and the firm's details before anything is applied.
The licence and the paperwork
Who licenses the applicator in Ohio?
The Ohio Department of Agriculture issues the Commercial Pesticide Applicator licence. Anyone applying pesticides to another person's property for hire needs it.
Can I see the licence before work begins?
Yes. Ask on the phone or at the visit. The technician should show the licence and name the category for the work before any product is applied.
How often do applicators re-certify?
Every three years. The licence period in the Department of Agriculture form runs from October 1 to September 30.
Question not answered here?
Call and ask. A technician will give you a straight answer, even if the answer is that you do not need us.