Our Commitment
Last updated October 21, 2026
Calling for help in an emergency should be the easy step. These are the commitments behind the number on this site, and the limits of them, stated in the same breath.
No voicemail, no office hours
Call at three in the morning on a holiday and the line is answered. That is the point of a 24-hour number rather than an answering machine that promises Monday.
The connection costs you nothing
Using this service costs you nothing. No charge to call, none to be connected, and none for whatever quotes you collect. Only the work you hire is paid for, and you pay the contractor directly.
Insured, credentialled and nearby
The connection goes to an insured independent contractor working in the Lancaster area rather than to a call centre two states away. The contractor on site is the firm that must hold the permissions the job calls for, so confirm them yourself before anyone starts.
You can ask to be connected to someone else
Should the match go wrong, one more call puts you in touch with a different contractor. No fee, no form, no explanation needed beyond “that one did not work out”.
The part this service cannot promise
What this page does not do is guarantee the work itself. The contractors are independent; this site neither performs the work nor warrants it. Any workmanship guarantee comes from the contractor you hire, in writing, and it is worth asking for one.
The full disclaimer is on the disclaimer page.